Q) Is it important to let my hardwood flooring acclimate before installation?
A) Yes, it is necessary to let your new flooring acclimate to the temperature and humidity levels of the room/ area in which it will be installed.
Q) Can I install engineered wood flooring over my existing hardwood floors? A) Yes HDF engineered flooring may be installed over the following existing substrates; wood, plywood, tile, marble, Linoleum or vinyl.
Q) Can HDF engineered hardwood flooring be sanded and or refinished?
A) No, sanding down your HDF engineered flooring would remove the flooring seven layers of aluminum oxide and the finishing coat of oil base polyurethane.
Q) What can cause gaps on my hardwood flooring?
A) Gaps can appear on joints between floor boards due to air conditioning. Seasonal variation, under floor heating or exposure to and subsequent
drying of excessive water. Gaps can also be caused by improper leveling of the floor.
Q) What can I do to prevent Gaps on my floors?
A) Always ensure that you allow an expansion gap of at least 10mm (3/8 inches).The sub‐floor should be dry (max 60%, RH at 18 deg), reasonably flat and even (max 3mm/m). A room’s air humidity is ideally 40‐50% at 20 C (68 F). During cold periods with increased heating, indoor humidity may become so low that the floor is prone to dry out. This can cause certain amount of separation so that minor gaps appear in the flooring joints.
Such problem can be overcome by use of a room humidifier.
Q) I see color shade variations in my floor; is that normal? A) Yes, wood is a natural product therefore the color will vary from plank to plank. Installers should blend color shades by working out of 3 to 5 different boxes.
Q) Can I install Home Legend HDF engineered flooring over radiant heating? A) Home Legend engineered hard wood floor can be laid over a radiant sub‐floor heating system. However it is possible that slight gaps might develop between the floor panels when heating is active or due to changes in atmospheric conditions. Make sure to follow all the instructions for the sub‐floor heating system located on our Home Legend Install instruction under additional points to note ( Floor heating pg4)
Q) Would adding an extra coat of polyurethane add more protection to my hardwood floor? A) Our HDF engineered wood flooring does not require extra coats of polyurethane.
The flooring is sealed with a oil base polyurethane and doing so would void out your 30 year warranty.
Q) How can I repair scratches on my HDF engineered wood flooring? A) Minor scratched can be easily repaired but using flooring stain marker, which minimizes the appearance of the scratches. In some cases individual board replacement may be necessary, and should be consulted with a professional installer.
Q) How should I clean my hardwood floor? A) Cleaning is simple with a dry mop or approved hardwood cleaner.
Q) What is causing small dents and scratches on my hardwood floors? A) Not using protective pads under furniture can cause indentation.Dogs and pets nails can also cause scratching. Shoe’s with a spike heal.
Q) What can I do to avoid squeaking sound from my HDF engineered wood flooring? A) Before installation make sure that the sub‐floor is reasonably flat, even and leveled with a max 3mm/m.
Ensure that the end joints are staggered at least 300mm apart in consecutive rows.If installed and squeaking noises are presented add some
baby powder in the joints to help reduce the sounds.
Hardwood flooring frequently asked questions.
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Charlotte Ballantyne Huntersville NC